At PRO-SOURCE INTERNATIONAL LTD., accessible on https://prosource-int.com/, one of our main priorities is the privacy of our visitors. This information is intended to inform you about all aspects of the processing of your personal data by PRO-SOURCE INTERNATIONAL LTD. (“We” or “Company”) and the rights you have in relation to the processing.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through email at office@prosource-int.com.
Who are we?
1. PRO-SOURCE INTERNATIONAL LTD., UIC 207581987, with registered office and management address: Bulgaria, Sofia, p.k. 1309, Ilinden district, Sveta Troitsa residential complex, 15 Kachanik Str., ap. 23, e-mail address: office@prosource-int.com.
We are a Data Controller of the collected personal data according to the General Data Protection Regulation (GDPR) and we adhere to the provision of the European and the Bulgarian legislation.
When using the term “personal information” or “Personal Information” we refer to information relating to you, which can be used to personally identify you (either directly or indirectly), such as your name, e-mail address, company name, address, phone number, CVs, resumes and other information about yourself or your business. Personal Information can also include information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Information аbout Children
The Website is not intended for or targeted at children under 16 years old, and we do not knowingly or intentionally collect or maintain information about children under 16 years old. If you believe that we have collected information about a child under 16 years old, please contact us at any of the emails provided, so that we may delete the information. In addition, we kindly ask any child under the age of 16 not to submit any personal information to us or use the Website.
Why and how we collect and use your personal information
The types of information that we may collect from you, depending on how you use our Website or contact us, include:
- your names;
- your email address;
- your company details;
- your job position;
- your CV, motivation letter or additional supporting documentation (portfolio, projects description, related pictures, etc.). you elect to provide, where you apply for a role at our company on our Website or via email;
- any other information that you choose to provide us when filling out a contact form on our Website
- your IP address.
How do we collect information and how we use your Personal Information
Visitors to our Website
When entering our Website, we will collect information necessary for the operation of the Website and for us to comply with security and legal requirements in relation to operating our Website. We also collect information about your activities during your visit such as date and time of visits, the pages viewed, time spent at our Website, and the Website visited just before our own, as well as your IP address and your browser so that we can better address your queries and to collect statistics to help us improve your browsing experience in the future.
Information from the “Contact Form” section of our Website
We may collect your Personal Information, which you choose to provide when you fill in contact forms on our Website, including your name and e-mail. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested.
Information from requests via e-mail
When you contact us via e-mail in connection with a request such as request for information, to order a product or service, to provide you with support, to offer us a proposal we collect information necessary to respond to your request and to be able to contact you. For instance, we collect your name and contact information and details about your request. We may use this Personal Information to respond to your queries, and/or provide the services and/or information that you have requested.
Marketing
Our goal is for you to always be informed about all upcoming events and the best offers regarding the services organized or offered by the Company. In this regard, we may send you all kinds of messages through electronic communication channels that contain general and thematic information. We always ensure that this processing is carried out in strict compliance with your rights and freedoms and that the decisions made in connection with them do not have any legal consequences for you.
We use Transport Layer Security (TLS) to encrypt and protect web and email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
Recruitment
In connection with a job application, inquiry, registration for and/or participation in a Тraining, whether advertised on our Website or otherwise, you may provide us with Personal Information about yourself, including your name, family name, e-mail, CV, motivation letter or additional supporting documentation (portfolio, projects description, related pictures, etc.) you elect to provide, where you apply for a role at our company on our Website or via email, social media sites or other sites as well as any other information that you choose to provide to us when filling out a contact form on our Website or by contacting us via e-mail. We may use this information in order to address your inquiry or consider you for employment purposes. All of the information you provide during the process will only be used for the purpose of recruiting for the relevant currently vacant position that you have applied for and shall be kept for a period of no more than 6 months. If you have explicitly consented – your information will be also used for the purpose of recruiting of personnel for future vacant positions for a period of 2 years, which positions according to us are appropriate for you in view of your education, professional qualification and experience.
We may also obtain information about job applicants from other sources, to the extent permitted by applicable law, such as through your contact with us, including your interactions with us, or from third parties such as employment agencies and other Websites on the Internet. For example, you may choose to provide us with access to certain personal data stored by third parties such as social media sites like LinkedIn. By authorizing us to have access to this information, you agree we may collect, store and use this information in accordance with this Policy.
Our business purposes
We may also use your Personal Information for our business purposes such as:
- email marketing;
- answering to clients’ inquiries;
- record keeping, statistical analysis, internal reporting and research purposes;
- to ensure network and information security;
- to notify you about changes to our services;
- to investigate any complaint you make;
- to provide evidence in any dispute or anticipated dispute between you and us;
- to customize various aspects of our Website to improve your experience;
- to host, maintain and otherwise support the operation of our Website;
- for the detection and prevention of fraud and other criminal offences and for risk management purposes;
- for business and disaster recovery (e.g. to create back-ups);
- for document retention/storage;
- for database management;
- to protect our rights, property, and/or safety, our personnel and others; and
- to ensure the quality of the services we provide to our users.
Use of third-party services and Cookies
We collect the information relating to your use of our Website through the use of various technologies.
When someone visits our Website we use our own as well as third party services and technologies to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the Website. This information is only processed in a way which does not identify anyone.
Our Website utilizes a standard technology called ‘cookies ’and server logs to collect information about how our Website is used and to remember your preferences. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the Website visited just before our own, as well as your IP address and browser.
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to our Website or browse from one page to another.
We also use the third party service Google Analytics – a web analytics service provided by Google, Inc. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our Website. Google Analytics uses cookies to help us analyze how visitors use our Website. The information generated by the cookie about your use of the Website includes your IP address and will be transmitted to and stored by Google, on its servers. Google will use this information for the purpose of evaluating your use of the Website, creating reports on website activity and providing other services relating to Internet usage. Google may also pass this information on to third parties when required to do so by law, or when such third parties process the information on Google’s behalf. By using our Website, you consent to the processing of data about your visit by Google in the manner and for the purposes set out above. If you so choose, you can opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-out Browser.
We use a third party service to help maintain the security and performance of our Website. To deliver this service it processes the IP addresses of visitors to our Website.
In addition, we may use your Personal Information for further specific purposes made clear at the point of collection on particular pages of our Website.
If you choose not to provide Personal Information requested by us, we may not be able to provide you with the information and/or services you have requested or otherwise fulfil the purpose(s) for which we have asked for the Personal Information. Aside from this, your visit to our Website will remain unaffected.
Legal basis for collection and use of personal information
We process your Personal Information in relation to the use of the contact form in our Website and in cases for recruitment purposes, where we have your consent to do so. In other cases, we process your personal information where we need to do so:
- to comply with our legal and regulatory obligations;
- for our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms in:
- responding to your queries;
- providing services and/or information to you; and
- our internal business purposes, as set out in section Our business purposes
Retention of personal information
It is our policy to retain your Personal Information for the length of time required for the specific purpose or purposes for which it was collected, which will not exceed five years. However, we may be obliged to store some Personal Information for a longer time, taking into account factors including:
- legal obligation(s) under applicable law to retain data for a certain period of time;
- statute of limitations under applicable law(s);
- (potential) disputes and
- guidelines issued by relevant data protection authorities.
We will securely erase your information once this is no longer needed.
We will notify you in the event that the data storage period needs to be extended in order to fulfill a legal obligation or in view of the legitimate interests of the Administrator or otherwise.
How and when do we share information with third parties?
Some services that we provide require the involvement of third parties. We have carefully selected these third parties and taken steps to ensure that your Personal Information is adequately protected. Details about how we share Personal Information with third parties is set out below:
Google Analytics
Our Website use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics works using cookies.
Google Analytics cookies collect your IP address. We use the information collected by Google Analytics cookies to find out about how visitors use our Website.
The IP address sent by your browser in connection with Google Analytics will not be combined by Google, with other data.
If you so choose, you can opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-out Browser Add-on from http://tools.google.com/dlpage/gaoptout. However, please note that you may not then be able to make full use of all the Website’ functions.
Third party service providers
We also share your Personal Information with our third party service providers based in the European Economic Area (“EEA”) who we engage to provide support services in relation to our Website for the purposes of: hosting and maintaining our Website; providing data storage; assisting us with database management, and in order to assist us with related tasks or processes.
We may also share your Personal Information with any other third party if we are under a duty to disclose or share your Personal Information in order to comply with any legal obligation, or to protect the rights, property and/or safety of PRO-SOURCE INTERNATIONAL LTD, our personnel or others; or with any other third party for the purposes of acting in accordance with the requirements of a court, regulator or government agency, for example, complying with a search warrant or court order or acting in accordance with an applicable law or regulation.
International transfers
Some of the third parties described in this privacy policy, which provide services to us, may be based in other countries outside the European Economic Area (“EEA”). In case we are required to undertake any transfer of personal information outside the EEA, we take all reasonable necessary steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy and an adequate level of protection is applied to it, in particular through the implementation the European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.
Your rights in the collection, processing and storage of your personal data
Withdrawal of consent to the processing of your personal data
If you do not want the personal data provided by you to be processed anymore, you can withdraw your consent to processing at any time by request in free text and email it to us.
The withdrawal of consent does not affect the legality of the processing of personal data, which the Administrator has carried out up to this point.
Right of access
You have the right to request and receive confirmation from the Company as to whether personal data related to you is being processed by sending a request in free text by email.
After we receive your request, we will ask for verification as a subject of the personal data to which access is requested.
After carrying out the verification we will provide you with a copy of the processed personal data related to you in electronic or other appropriate form.
Right to rectification or completion
You may at any time correct or complete inaccurate or incomplete personal data relating to you by sending a free text email.
Right to erasure (“to be forgotten”)
You have the right to request the deletion of some or all of your personal data, and we will delete it without undue delay, where any of the following grounds apply:
- the personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
- You withdraw your consent on which the data processing is based and there is no other legal basis for the processing;
- You object to the processing of your personal data, including for direct marketing purposes, and there are no overriding legal grounds for the processing;
- personal data were processed illegally;
- personal data must be deleted in order to comply with a legal obligation under EU law or the law of a Member State that applies to the Administrator;
- the personal data were collected in connection with the provision of information society services.
- The administrator is not obliged to delete the personal data if it stores and processes them:
- to exercise the right to freedom of expression and the right to information;
- to comply with a legal obligation that requires processing provided for in EU law or Member State law that applies to the Administrator or for the performance of a task in the public interest or in the exercise of official powers granted to him;
- for reasons of public interest in the field of public health;
- for the purposes of archiving in the public interest, for scientific or historical research or for statistical purposes;
- for the establishment, exercise or defense of legal claims.
In order to exercise your right to be forgotten, it is necessary to send a request to delete your personal data by email or by a free text request.
Right to limitation
You have the right to request us to restrict the processing of data related to you by sending us a request in free text by email.
Right of portability
You have the right to ask us to provide you with your personal data in a readable format and to transfer it to another Administrator or to ask us to directly transfer your personal data to an administrator specified by you, when this is technically feasible.
Right to receive information
You can ask us to inform you about all recipients to whom the personal data for which correction, deletion or restriction of processing has been requested has been disclosed. We may refuse to provide this information if it would be impossible or would require a disproportionate effort.
Right to object
You can object at any time to the processing of personal data by us that relates to you, including if it is processed for the purposes of profiling or direct marketing.
Breach of your rights:
In the event of a breach of your rights under the above or applicable data protection legislation, you have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection as follows:
Name: Personal Data Protection Commission.
Headquarters and management address: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: +359 2 915 3 518
Website: www.cpdp.bg
The present policy is adopted on August 1st, 2025.